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Gardenwinds - Don't buy the rip lock 350 replacement gazebo canopy
Rip lock 350 THE WORST! Don't buy this! I bought a 10x12 replacement canopy with the rip lock 350 and within the first month of having it on it ripped in 9 different places! Called to complain and all they would do is give me $20 towards a new one!!!! No replacement,...
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2.5
#1076967
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Gardenwinds - Replacement cushions , bad quality!
I Purchased a set of beige BH&G replacement cushions last spring, they were not the best quality! Started to get mold after 3-4 months and they werent left in the rain more than a couple times. I received a replacement set in dark red, and they completely faded after...
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#1074440
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Gardenwinds - Riplock does NOT stop rips
Gardenwinds - Riplock does NOT stop rips
Gardenwinds - Riplock does NOT stop rips
Gardenwinds - Riplock does NOT stop rips
Gardenwinds - Riplock does NOT stop rips
Gardenwinds - Riplock does NOT stop rips
Gardenwinds - Riplock does NOT stop rips
I paid 120 dollars for the replacement canopy (which fit perfectly) because their website claims it's "designed to withstand wear and tear from wind and stormy weather" and "The double riplock technology stops a rip in it's tracks" I used it one season in Illinois,...
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3.1
#1050478
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Poor, rude and unresponsive customer service. Customer service will not assist or refund if you have any complaints or misunderstandings. Agree with other reviewers that they will provide excuses and will not stand behind a good product. I was passed around the call...
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5.0
I didn't like
  • Poor customer service
#628857
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I ordered 2 gazebo tops and both were defective. Seams had let go before even placing on the gazebo and I called and spoke to Angela , Manager of Customer Service and she would not replace the top. She did not care about any defects and was not interested in providing...
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I didn't like
  • Poor customer service
  • Bbb rating of f for this company
  • Product not inspected for quality
#596642
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I have two(2) of these canopies I purchased at the same time, both canvas tops ripped within 5 months after purchased. The material faded very fast and then tore out in the middle not at the seams. It tore like tissue paper. I am very upset as I found out the...
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#480950
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Just a warning to Consumers: Gardenwinds.com sells very inferior products and has no interest in good customer relations. I bought a replacement cover for a gazebo that cost almost twice the initial total gazebo price. Turned out to be very flimsy fabric......
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#116878
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Just a warning to Consumers: Gardenwinds.com sells very inferior products and has no interest in good customer relations. I bought a replacement cover for a gazebo that cost almost twice the initial total gazebo price. Turned out to be very flimsy fabric......
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#116874
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